Hi all,

we are using the Chat Widget with Genesys Engage on prem and I have following question.
When starting the chat, I'd like to display a different title for the Chat Widget, depending on context data I have, like e.g. if the chat was started from a public site or from a logged-in area. So when the user starts the chat from the public site I'd like to have the title of the Chat Widget differently set than when the chat is started after I was logged into my secure area.

I did not find any way to change the title of the Chat Widget dynamically. I saw "only" the possibility to define which localization is set in the configuration to the widget, but that is fix for the Widget.

Appreciate any ideas how to change the title dynamically on start of the chat.

Thank you!