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  • 1.  CXinsights-doesn't show dashboards

    Posted 06-30-2022 11:03
    Hello All,

    I have configured Cxinsights and the user has Core license and should be able to access all the dashboards based on the giving permission, however when I choose Real-time dashboard file, it says " the folder is empty "
    So how I can fix that and what I'm missing here?

    Thanks in advance.
    #Reporting/Analytics

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    Eman Abdelhalim
    IST Integration Services And Technologies Co.
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  • 2.  RE: CXinsights-doesn't show dashboards

    Posted 07-03-2022 05:50
    Hi Eman,

    Try to give permission individually to all the dashboards under the access control permission. It will be selected as All but sometimes it will not work so you will require to check all the Analytics dashboards individually.

    Regards

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    Mohammed
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