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Description: Error copying archive file to IRContentSvc_CICREM2_CIC1.xxxxxx.AC.NZ_1404.

  • 1.  Description: Error copying archive file to IRContentSvc_CICREM2_CIC1.xxxxxx.AC.NZ_1404.

    Posted 11-20-2023 18:07

    Hi

    We keep getting this error any help would be good. I am new to the Genesys pure connect world the CIC servers are still inhouse.

    ErrorCode:   error.ir.server.copyFile
    Description: Error copying archive file to IRContentSvc_CICREM2_CIC1.xxxxxx.AC.NZ_1404.
    Hostname:    TUR-CIC1
    Function:    on_archive_export_to_error
    File(Line):  //eic/2019r4_p14/products/eic/src/recorder/irserver/IRContentSvcAPI.cpp#1(3983)
    Parameters:  'contentServerId' => "IRContentSvc_CICREM2_TUR-CIC1.xxxxx.AC.NZ_1404"
    Nested: 
      ErrorCode:   error.notifier.operation.timeout
      Description: Operation timed out
      Hostname:    TUR-CIC1
      Function:    XicResultContext::OnAsyncResponseTimeout
      File(Line):  $Id(187)
      Parameters:  

    [Context Attribute 'Recording ID']: 69eb2e13-b240-d0c4-873d-c8e8903f0001


    #ArchitectureandDesign
    #AskMeAnything(AMA)
    #Handlers
    #Outbound

    ------------------------------
    Brian Mabey
    Massey University
    ------------------------------


  • 2.  RE: Description: Error copying archive file to IRContentSvc_CICREM2_CIC1.xxxxxx.AC.NZ_1404.

    Posted 11-28-2023 14:51

    #pureconnect #Genesys



    ------------------------------
    Brian Mabey
    Massey University
    ------------------------------

    Original Message


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