Genesys Cloud CX

 View Only
Discussion Thread View
  • 1.  Download on_hold_music system prompt

    NEW MEMBER
    Posted 11 days ago
    Good day,

    Is there any way to download or get the pure cloud on_hold_music system prompt ? so that I can use same music as system prompts for further customization.

    Thanks
    #ArchitectureandDesign

    ------------------------------
    Thanveer Abdulla
    Finastra PLC
    ------------------------------


  • 2.  RE: Download on_hold_music system prompt

    GENESYS
    Posted 11 days ago
    It's copyrighted, see discussion on https://community.genesys.com/digestviewer29/viewthread?GroupId=19&MessageKey=d2e868d7-87b5-495a-85fd-bacbdb353f51&CommunityKey=bab95e9c-6bbe-4a13-8ade-8ec0faf733d4&tab=digestviewer

    ------------------------------
    Melissa Bailey
    Genesys - Employees
    ------------------------------



  • 3.  RE: Download on_hold_music system prompt

    NEW MEMBER
    Posted 11 days ago
    Thanks & appreciated for swift reply :)

    ------------------------------
    Thanveer Abdulla
    Finastra PLC
    ------------------------------