If you go to the Performance then Evaluations
You will be presented with the Evaluator Activity View:
As for other pretty pictures, the data is there and here is an example we produced in Power BI for one of our clients using Ttec Insights:
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.comhttps://www.ttecDigital.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 05-23-2024 11:06
From: Caitlyn Petrousek
Subject: Evaluator Report
Hi there!
Is there a way to run a report specifically for evaluators? I'd like to see how many evaluations have been completed per evaluator, but have only seen evaluations for agents.
#Reporting/Analytics
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Caitlyn Petrousek
eFinancial, LLC
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