Hi,
I have got a GDPR question from a customer regarding anonymize ANI or deleting conversations data.
In connection with an inbound task for a external customer, they (our customer) want to anonymize ANI / delete conversation data that are collected during this task.
I have tried looking around but hasn't been able to find the right information so does anyone has any experiences with that kind of GDPR task
Question:
What kind options is there to anonymize ANI / delete conversation (selected on DNIS or queue) ?
Is there any drawback in doing this?
Thanks in advance
Regards,
Torben Eriksen
so what options are there
#Unsure/Other
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Torben Eriksen
Nuuday A/S
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