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  • 1.  Genesys Cloud Changing Original Evaluator on rescoring

    Posted 12-01-2023 07:32

    Hi All,

    Can anyone please confirm on below.

    When we rescore an evaluation, the original Evaluator name disappears. and the new Evaluator name will be tagged to the same evaluation?


    #QualityManagement

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    Sumant
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  • 2.  RE: Genesys Cloud Changing Original Evaluator on rescoring

    Posted 12-04-2023 08:41

    Please ignore this above. got it.



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    Sumant
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    Original Message


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