Hi evryone,
I need some help about this subject.
Please, could anybody help me?
Supose that a Company A purchases a Genesys Cloud CX 2 named user plan for 20 agents, they would receive 100,000 BYOC Cloud minutes that month.
In case of Company A use 40 agentes (plus 20 agents on demand), how many minutes would they receive? 100,000 or 200,000 BYOC Cloud minutes that month.
Thanks in advance!
#Unsure/Other
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Eduardo Saraiva
Coddera Software Ltda
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