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Genesys Cloud release notes for Jun 01st, 2022

  • 1.  Genesys Cloud release notes for Jun 01st, 2022

    GENESYS
    Posted 06-01-2022 10:01

    Contact center

    Korean programs, topics, and phrases support

    Programs, topics, and phrases support is now available for Korean (ko-KR). For more information, see Genesys Cloud supported languages. This feature requires one of the following subscriptions: Genesys Cloud User 3, Genesys Cloud User 1 WEM Upgrade II, or Genesys Cloud User 2 WEM Upgrade I.

    Integrations

    Use trigger endpoint with Google Cloud Function data actions

    Administrators can now configure Google Cloud Function data actions to use the trigger endpoint for high-volume execution of functions. For more information, see Configure Google Cloud Platform and Example Google Cloud Function with a data action. This feature requires one of the following subscriptions: Genesys Cloud User 1, Genesys Cloud User 2, or Genesys Cloud User 3.


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