Hi @Robert Wakefield-Carl
Since I noticed that in App Foundry, it shows the price for installing Genesys Cloud Universal Messaging,
I'm not sure if, in case my organization's license is already GC3, it can be installed for free or not?
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Nuttapong Limadisai
Beryl 8 Plus Public Company Limited
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Original Message:
Sent: 05-10-2024 23:53
From: Robert Wakefield-Carl
Subject: Genesys Cloud Universal Messaging
You can install that at no costs. Just enable it and use it. Now, if you only have GC1 licenses, and use that functionality, agents with permissions will consume the +Digital license. If you are GC2 or GC3, there would be no extra costs. Once you add the Messaging, you will see the messaging configuration and deployment options in Admin.
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 05-07-2024 23:26
From: Nuttapong Limadisai
Subject: Genesys Cloud Universal Messaging
I would like to know if Genesys Cloud Universal Messaging has a trial version available. Or must you purchase it for use only?
#DigitalChannels
#Implementation
#Integrations
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Nuttapong Limadisai
Beryl 8 Plus Public Company Limited
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