A place to ask questions, connect with others, and stay in the know
Good Morning -
We are looking to talk with any Genesys Cloud clients in Canada who have gone through the implementation process with Shelf Knowledge .. we would like to hear any feedback on this partner and maybe have an open conversation!
If anyone is willing to chat, let me know.
Kymberli O - Alberta Motor Association
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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.