Workforce Engagement Management

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Genesys is conducting a research study with people engaging in interaction volume and AHT forecasting.

  • 1.  Genesys is conducting a research study with people engaging in interaction volume and AHT forecasting.

    GENESYS
    Posted 06-01-2022 06:21

    Please help us improve how we bring new features to you by completing this ~15-minute survey. If you are eligible to complete the survey, you will automatically be entered into a sweepstake for a chance to win one of two $100 USD gift cards. We will only be collecting your contact information for the sweepstakes. We will handle survey data per Genesys Privacy Policy.

    TAKE SURVEY
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    #Forecasting/Decisions
    #Scheduling
    #WorkforceManagement

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    Daniel Chapdelaine
    Genesys - Employees
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