A place to ask questions, connect with others, and stay in the know
Hello again, Welcome Community! I wanted to share some details around the Genesys Knowledge Network with you.
We created one site, the Genesys Knowledge Network (GKN), that knows who you are, what you own, what you've achieved, where you are on your journey, and presents personalized content that is of interest to you when and where you need it-- all designed to help you reach your business outcomes.
We want you to check it out as it's your all-in-one access point for Genesys resources.
Here are some of my favorite highlights, via images.
Thanks for that AH-MAZING overview, @Clay Tison! The new layout and design of the GKN is really great, too. We hope our new members check it out and see how many great functionalities the GKN has to offer!
Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.