Genesys Multicloud CX

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  • 1.  Genesys Multicloud CX private edition is Generally Available!!

    GENESYS
    Posted 08-08-2022 15:40
    Genesys Multicloud CX private edition is a microservices-based contact center offering that adopts containerization technology for all the components. Containerized Genesys Multicloud CX services are cloud-native and portable, meaning that the Genesys Multicloud CX private edition software offers the same set of features whether it is deployed on public or private clouds, on virtual machines, or on bare-metal servers on-premises.



    #Roadmap/NewFeatures

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    Ginger Alford
    Program Manager, Product Strategy & Operations
    Genesys - Employee
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  • 2.  RE: Genesys Multicloud CX private edition is Generally Available!!

    Posted 08-09-2022 12:01
    HOORAY !!

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    ABDELRAHMAN YASSEN
    IST Networks UAE
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  • 3.  RE: Genesys Multicloud CX private edition is Generally Available!!

    Posted 08-26-2022 10:59
    are there sizing calculators available for compute resource and memory available for each service?
    are there pre-configured AWS / Azure / GCP estimates available?


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    Erik Delorey
    Miratech, Inc
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  • 4.  RE: Genesys Multicloud CX private edition is Generally Available!!

    GENESYS
    Posted 16 days ago
    Excellent question Erik.  I spoke with the team and we should have sizing calculators ready to publish by October.  Stay tuned!

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    Ginger Alford
    Program Manager, Product Strategy & Operations
    Genesys - Employee
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