Hi there - How can my team schedule a meeting with a representative to discuss specific questions about Genesys Cloud?

Hi Caitlyn

You should probably reach out to your Customer Success Manager or your Genesys Partner directly to arrange something like this.

Check out the Genesys Cloud Customer Care page for contact information for Genesys product support if needed:

https://help.mypurecloud.com/articles/contact-genesys-cloud-care/

https://genesys.my.site.com/customercare/CustomerCareContactUs

Edit: If it is just information about Genesys cloud features and how something works, you can ask your questions here on the forum, the community is always happy to help.

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Anton Vroon
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