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  • 1.  GKN Beta WINNER Revealed!

    Posted 10-04-2022 14:28
    Hi Everyone, 

    For those of you who test-drove the new Genesys Knowledge Network site, thank you so very much for your valuable feedback; it helped us make the site even better thanks to your participation. And we promised a prize (drawn randomly) for one of the people who helped us out, but first, a little more about the new GKN site: 

    • Find product fundamentals in a centralized location that include Status, Roadmaps and Innovations, Release Notes, and the Product Ideas Lab 
    • View our essential AppFoundry offerings and robust Developer Center resources 
    • Open a Support Case and monitor Case statuses 
    • View Beyond training, Genesys awarded badges and certification opportunities 
    • Search and find answers to questions
    • Connect with Genesys by joining Global Customer Advocacy & Engagement (GCAP), a user group, or a sponsor user program
    • Network with peers, share expertise, and learn from others by engaging in the Community
    • Favorite content for easy access
    • Access our New Customer Onboarding webinars.

    Now for the moment you've all been waiting for!

    The winner of the GKN Test-Drive contest is... @Greg Hanson!  CONGRATULATIONS! You are our random winner and now you get to choose the item of your choice from the coveted Prize Wall! 

    Thank you again to everyone who test-drove the site. And don't forget to check out the thoughtful updates of the new GKN that include a more modern look and feel, enhanced personalization and interactions, improved accessibility, and so much more -- all designed to improve the experience for employees, customers, and partners.

    Nicole Milliken
    Genesys - Employees

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