Will Genesys be adding the Google Enhanced TTS Journey voices to the offering?  The current voices are pretty good, but it's a tough market to please.

#ConversationalAI(Bots,AgentAssist,etc.)
#Routing(ACD/IVR)

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Vikki Papesh
Sr. Genesys Cloud Developer II
Tandem Diabetes Care, Inc.
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Genesys Enhanced TTS has Microsoft Neural and Google Wavenet voices.  If you use Google TTS as an integration and pay for them through Google along with BYOT charges, you should be able to access them.  

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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
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Original Message:
Sent: 05-22-2024 19:03
From: Vikki Papesh
Subject: Google Enhanced TTS - beta Journey voices

Will Genesys be adding the Google Enhanced TTS Journey voices to the offering?  The current voices are pretty good, but it's a tough market to please.

#ConversationalAI(Bots,AgentAssist,etc.)
#Routing(ACD/IVR)

------------------------------
Vikki Papesh
Sr. Genesys Cloud Developer II
Tandem Diabetes Care, Inc.
------------------------------