Hello Anush,
In addition to the last comment, if you are interested in getting network traffic analytics to monitor your edge device, we provide network traffic visualization as a solution available from AppFoundry. We measure voice quality based on RTP/SRTP streams, and also track cloud connectivity and application API calls. Our solution is based on a small network appliance that connects to a mirror port and analyzes raw network traffic in real-time.
Here is the URL and SKU number:
https://appfoundry.genesys.com/filter/genesyscloud/listing/b03f4a8d-9354-43a9-bc73-17ad40bfc8a7
SKU number: GCAFP-170-NV-PRILNKLGMETER
Further to that, if you have agent supervisor or remote workers, and you want to monitor traffic at the endpoint, we also have an agent traffic visualization tool that is currently in beta and is free to try. If you are interested to participate in the beta, please contact us and we will provide more info.
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Michael Di Persio
Prilink Ltd
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Original Message:
Sent: 04-23-2024 01:41
From: Anush Shetty
Subject: Has any one tried monitoring the Edge device for HPE device using SNMP.
Hi All,
We are planning to monitor the edge device from HPE. Is there any alternative way to monitor the edge apart from API. Like monitoring the device direclty using SNMP.
#Telephony
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Anush Shetty
SBI Shinsei Bank, Limited
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