Just as Robert mentioned. here is some screenshots to help you along
In my bot I use an update data action
Value is expression set to the name
Click on the variable name, to open the edit variable
Set to input to flow
Save
Publish
In your inbound flow you will then have those as input variables:
Note: Bot Input Text and Slots are inputs by default as well
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Anton Vroon
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Original Message:
Sent: 07-04-2024 15:06
From: Dhaval Modi
Subject: How can I pass variable values from Inbound Flow to Digital Bot flow
we are transferring inbound flow to digital bot flow but how can we pass information we have captured in "inbound flow" to "digital bot flow"?
#ArchitectureandDesign
#ConversationalAI(Bots,AgentAssist,etc.)
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Dhaval Modi
MVP Health Plan, Inc.
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