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Hi,We are facing an issue while creating conference using IceLib SDK. Pls find below the steps to create a new conference –
Using above steps in our lab, we are able to create a new conference. And all three parties (agent, supervisor, and customer) can hear each other.
Whereas when we put the same application in client's environment, it gives below exception –
The specified user or station does not have sufficient rights to perform this action. en ININ.IceLib.Internal.StreamErrorInformation.ThrowIfError(CultureInfo cultureInfo, Int32 lastError, String lastErrorText, String extraData, Boolean isConnecting)
en ININ.IceLib.Internal.StreamErrorInformation.ReadAndThrowIfError(CultureInfo cultureInfo, NotifierReader reader)
en ININ.IceLib.Connection.Session.SendMessageAndThrowIfError(Message message)
en ININ.IceLib.Interactions.InteractionConference.AddPartiesImpl(Interaction interactions)
en ININ.IceLib.Interactions.InteractionConference.AddParties(Interaction interactions)
en ININ.IceLib.Interactions.InteractionsManager.MakeNewConferenceImpl(Interaction interactions)
en ININ.IceLib.Interactions.InteractionsManager.MakeNewConference(Interaction interactions)
en UniAgentRightNowExtensionBar.ConsSoftPhone.SoftPhone.btnConference_Click(Object sender, EventArgs e)
Can you give me your thoughts, inputs on this.
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