Workforce Engagement Management

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  • 1.  Import Forecast

    Posted 06-28-2022 07:51
    good morning everyone

    I think I might have asked this already but cannot locate in the discussion.

    I need to import a forecast to start the process in Cloud.

    I currently have forecast in engage.

    I know there is a format .csv to do this but can't locate it in this discussion thread.

    Could someone point me in the right direction?  I would just cut and paste from engage forecast into the new format correct?

    Thanks again and sorry if I asked this before.

    Shirley
    Nokia
    #Forecasting/Decisions

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    Shirley Harbers
    Alcatel-Lucent USA Inc.
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  • 2.  RE: Import Forecast

    GENESYS
    Posted 06-29-2022 05:27
    Hi Shirley,

    Don't worry - here is the link to the original question

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    Tracy
    Genesys
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