Hello Community!
My name is Olga Revilla, and I am a UX Researcher at Genesys.
I am currently conducting a research initiative on processing interactions.
I am looking to speak with two IT system support specialists who set up, configure or maintain queues, profiles, permissions, routing, segmentation, business rules, topics, or programs.
Project data
Number of participants needed: 2
Dates of the study: 14-16 May
Type of study: video chat with Olga Revilla
Length: 60 minutes
Location: Remote – via Zoom
Thank-you gift: $100USD e-gift card, swag, charity donation, or 15,000 GCAP Points, 1-2 weeks after participation.
#WorkforceManagement#QualityManagement#SpeechandTextAnalytics------------------------------
Olga Revilla
Genesys - Employees
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