Hi @Qan T,
Your question received an answer on the newest episode of the Genesys Cloud Q&A Show. Check the chapter markers to jump to your question. We hope this helps!
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Nicole Milliken
Genesys - Employees
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Original Message:
Sent: 05-31-2024 11:50
From: Qan T
Subject: Is there a report to show who deactivated/activated a agent?
The Audit Viewer has some information but I wanted to know if there's a way to see who deactivated/activated a agent off a queue, thx!
#PlatformAdministration
#Unsure/Other
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Qan T
Vibrant Emotional Health
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