Genesys Multicloud CX

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  • 1.  Knowledge Management for support

    GENESYS
    Posted 07-05-2022 13:32
    Please give us input about the knowledge we provide. The 8 question survey should only take you about 3-5 minutes.
    Here is the link!
    Microsoft Forms

    Thank you
    Laurie Union
    Sr Manager - Knowledge Management
    #Unsure/Other

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    Laurie Union
    Genesys - Employees
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  • 2.  RE: Knowledge Management for support

    GENESYS
    Posted 07-07-2022 11:36

    Hello!
    Here is the link to the challenge: https://gcaphub.genesys.com/challenges/2943

    it's 150 points
    thanks for all the help!

    Laurie Union
    Customer Care Operations
    Knowledge Manager



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    Laurie Union
    Genesys - Employees
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  • 3.  RE: Knowledge Management for support

    GENESYS
    Posted 07-11-2022 15:35

    Here is the link to the challenge: https://gcaphub.genesys.com/challenges/2943

    it's 150 points



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    Laurie Union
    Genesys - Employees
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