A place to ask questions, connect with others, and stay in the know
Hi all, I'm Ginger Alford: weekend drag racer, proud Mom and dedicated 5-year Genesys Employee.
As a Program Manager for Multicloud CX in Product Strategy & Operations, I can't wait to share some exciting activities and contests that are going to get you pumped for being in this fun community.
To show I'm not messing around, I'm giving a super cool prize away from the Community Prize Wall to one of you lucky members who introduces yourself to me and answers this question:What would you like to see in the Genesys Engage on-premises Community before 2022 ends?
You have until September 23rd so don't delay, and I'll randomly choose the winner.Can't wait to meet you and good luck!
Hello Ginger,Technical features focus as a start on the features differences and capabilities between Mutlicloud On-prem and Purge Engage Cloud, that's what's at the top of my mind right now.I believe Beyond team can help more also in that to create sophisticated questions.
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.