Genesys Cloud - Beta HQ

 View Only

Discussion Thread View

Mobile Messaging - Conversation Auto-start BETA

  • 1.  Mobile Messaging - Conversation Auto-start BETA

    GENESYS
    Posted 10-11-2023 03:45
    Edited by David Kempl 12-15-2023 09:09
    Hello Everyone 👋
    We are excited to announce that our new BETA feature has been released. 

    The 1.5 Mobile Messenger SDK for native platforms (iOS, Android) now supports the Conversation Auto-start feature. With enabled Auto-start configuration the Agent or Bot can greet and start the conversation with the End-user without having to wait for an inbound message.
    If you are interested, please sign up by filling out the form below visible also in the Beta HQ homepage, we'd love to get your feedback!
    See the Quick Start guide for more technical details.

    We plan to keep Mobile Messenger SDK in BETA availability until it supports the features required for the consistent cross-platform messaging experience across Web and Mobile Messenger. Upcoming releases will include the following features: Custom Attributes, Conversation Disconnect, Content Profile support, Quick Replies 
     
    We would be happy to hear about use cases and feedback about the Mobile Messenger SDK.
    Thank you!


    #BetaAnnouncement

    ------------------------------
    David Kempl
    Genesys - Employees
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources