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We have a very exciting new episode of the Genesys Cloud Q&A Show which features a demo from a true Genesys community legend. He has over 20 years of experience using Genesys products, has answered over 3,400 questions in the community, and if you poke around in any of our sites, you'll definitely recognize his name: @Robert Wakefield-Carl! He gives a great demo on AI and bots and is treating customers to a webinar tomorrow, June 13th, from 11am-12pm. Please register and attend the event if you can as you'll gain a lot of insight from his years of expertise on the subject.
Then we hand your questions over to Pro Services, a.k.a. "The Above Average Joes" and they answer your tough community questions. You don't want to miss this great content!
If you have any further questions/comments on the content you see in this video, drop a line in the comments and we'll get back to you!
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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.