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  • 1.  Not able to create an alert rule

    Posted 02-21-2024 05:30

    Hello,

    I've assigned all Alert Permissions to a Role. When they want to create a new Alert Rule (Performanc//Workspace//Alert Rules). They get the notification that they have no permission to create a new rule.

    Did I forget to assign any permission?

    Thanks for your Help


    #SystemAdministration

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    Dirk Krampe
    Sixt SE
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  • 2.  RE: Not able to create an alert rule

    GENESYS
    Posted 02-21-2024 09:12

    Hi @Dirk Krampe - this seems like a bug. Can you log a support ticket for this so we can get this looked into as soon as possible?

    Thanks,



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    Nikhil Ponnam
    Principal Product Manager, Genesys Cloud CX
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