Hello,

I've assigned all Alert Permissions to a Role. When they want to create a new Alert Rule (Performanc//Workspace//Alert Rules). They get the notification that they have no permission to create a new rule.

Did I forget to assign any permission?

Thanks for your Help

#SystemAdministration

------------------------------
Dirk Krampe
Sixt SE
------------------------------

Hi @Dirk Krampe - this seems like a bug. Can you log a support ticket for this so we can get this looked into as soon as possible?

Thanks,

------------------------------
Nikhil Ponnam
Principal Product Manager, Genesys Cloud CX
------------------------------

Original Message:
Sent: 02-21-2024 05:30
From: Dirk Krampe
Subject: Not able to create an alert rule

Hello,

I've assigned all Alert Permissions to a Role. When they want to create a new Alert Rule (Performanc//Workspace//Alert Rules). They get the notification that they have no permission to create a new rule.

Did I forget to assign any permission?

Thanks for your Help

#SystemAdministration

------------------------------
Dirk Krampe
Sixt SE
------------------------------