Genesys Cloud CX

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  • 1.  Office365 Mailbox integration with OAuth2.0

    Posted 08-04-2022 11:10

    can we have an option to configure custom SMTP Server with OAuth2.0 authentication instead of basic authentication?


    Naveed Hussain
    NCR Corporation, Dubai Branch

  • 2.  RE: Office365 Mailbox integration with OAuth2.0

    Posted 8 days ago
    Hi Genesys,

    Are there any updates regarding the idea posted previously on the Release Plan (the screenshot below is from Oct 18th, 2022)?  The idea title is: "Email Support OAuth 2.0 & TLS 1.2 + SMTP Integrations, planned for release on Nov 2nd 2022. However, it wasn't part of that release, and can't find it on GKN.

    Can you please advise as couple of our clients are asking for this feature.


    Tatjana Knezevic
    Star Telecom