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  • 1.  Permissions for Interaction Administrator

    Posted 07-26-2022 20:04
    When our last Interaction admin left, they gave me admin rights to the system, and as much as he could overview of how things work, but well Genesys is complex.

    How do I added report management to someone's Interaction Administrator so they an tweak reports?


    #SystemAdministration

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    Jon Mercer
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  • 2.  RE: Permissions for Interaction Administrator

    Posted 07-27-2022 12:41

    Hi Jon - You can add the access in either the User container, or recommended, the Role container.


    HTH



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    Raymond Hicks
    Sutter Health
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  • 3.  RE: Permissions for Interaction Administrator

    Posted 07-27-2022 12:56
    Thank you, that is what I needed.

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    Jon Mercer
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