Hi Jay - once a queue is deleted the queue itself drops off of most Performance views, the only way to 'run a report' is to start with the Interactions listing, export the data, and then do your own filtering and calculations from that raw listing of call data.
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Brad Murlin
Zillow, Inc.
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Original Message:
Sent: 01-26-2023 18:15
From: Jay Mattner
Subject: Running Reports to Include Deleted Queues
Hello,
Is there a way to run reports on queues but to also include any queues that may have been deleted?
#Reporting/Analytics
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Jay
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