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The Q&A Show is back with Co-Browse!

  • 1.  The Q&A Show is back with Co-Browse!

    GENESYS
    Posted 02-09-2023 14:58
    Edited by Nicole Milliken 02-09-2023 15:00

    We are thrilled to announce that our Enhanced Genesys Co-Browse solution is now available and ready to revolutionize the way you support your customers.

    Co-browse allows your agents to better understand your customers' needs in order to provide effective solutions and resolve problems faster. With real-time visibility into your customers' browsing experience, your agents will be able to see exactly what your customers see, enabling them to provide targeted and personalized support.

    Check out a demo with Chad Hansen from the season premiere of The Q&A Show:

    Still have questions? Join Chad Hansen for a live Community AMA in the Genesys Cloud CX Community to ask your questions about the upcoming release of the Co-Browse feature.

    Is this your first Community AMA? Learn everything you need to know about the format on our 
    AMA page.

    Everyone who asks a question will be entered into a drawing for the chance to pick a prize from the 
    Community Prize Wall


    #Ask Me Anything (AMA)
    #GenesysCloudCXQAEpisode


    #Unsure/Other

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    Nicole Milliken
    Genesys - Employees
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