We are thrilled to announce that our Enhanced Genesys Co-Browse solution is now available and ready to revolutionize the way you support your customers.
Co-browse allows your agents to better understand your customers' needs in order to provide effective solutions and resolve problems faster. With real-time visibility into your customers' browsing experience, your agents will be able to see exactly what your customers see, enabling them to provide targeted and personalized support.
Check out a demo with Chad Hansen from the season premiere of The Q&A Show:
Still have questions? Join Chad Hansen for a live Community AMA in the Genesys Cloud CX Community to ask your questions about the upcoming release of the Co-Browse feature.
Is this your first Community AMA? Learn everything you need to know about the format on our AMA page.
Everyone who asks a question will be entered into a drawing for the chance to pick a prize from the Community Prize Wall.
#Ask Me Anything (AMA)
#GenesysCloudCXQAEpisode
#Unsure/Other
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Nicole Milliken
Genesys - Employees
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