Genesys Cloud CX

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  • 1.  Secure disposal of hardware Edge?

    Posted 12-01-2022 20:33
    Hi guys

    For those that have disposed of hardware Edges in the past, how have you securely wiped them prior to physical disposal?
    #Security
    #SystemAdministration
    #Telephony
    #Unsure/Other

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    Vaun McCarthy
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  • 2.  RE: Secure disposal of hardware Edge?

    Posted 12-05-2022 11:08
    In theory, no PII data is stored on the Edge devices - only cache and configuration information.  I guess you could remove the HDD and put it through a wipe magnet or use it for target practice or a carpenter's workout:

    Image result for hard drive destruction with sledge hammer

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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