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  • 1.  setup callback API

    Posted 03-27-2023 05:07

    Hi all,

    I need to add bottom on  web message flow to request  or schedule callback  using data action (CallBack API) and iam facing error on authentication below

    do i need extra step to use this API?

    or what the best way with correct parameter and URL to use this API ?



    Genesys Partner

  • 2.  RE: setup callback API

    Posted 03-28-2023 12:00

    HI Mohammad. 

    I saw this issue many time. Be sure your data action has the right Credential, you may need to use a new Client Id and Client Secret credential . that should take care of this issue. 

    Bassel Nafaa
    Prospero Management Services, LLC.

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