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  • 1.  Spanish Bots

    Posted 11-28-2023 16:20

    Does anyone use the Spanish speaking Bots in their IVR?  Trying to see how it does with understanding native speakers.  


    #ArchitectureandDesign

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    Tony Manna
    Baxter Credit Union d/b/a BCU
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  • 2.  RE: Spanish Bots

    GENESYS
    Posted 11-30-2023 16:09

    Hi Tony! 
    Our bot professionals, Mike and Dave, answered your question with a demo on the latest Q&A episode. You can see that segment starting at time code 4:57 at the video here. 

    Hope this helps you!



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    Nicole Milliken
    Genesys - Employees
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    Original Message


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