Hi,

We have set a custom attribute using the database.set command embedded in the code snippet for our Web Messenger deployment (which we have embedded on a web page).

My question is, how exactly do we reference this data in the "Variable to Assign" field within a "Get Participant Data" action within the corresponding inbound Message flow in Architect? 

I've seen multiple references from other posters and Genesys team members about doing this but have not found the exact syntax anywhere on how we'd actually reference the data we want to get.

(database.set command from embedded web messenger code snippet.)

Genesys("command", "Database.set", {      messaging: {      customAttributes: {            memberId: "999999",            dateOfBirth: "01011985"  }  }}

The variable name can be anything in the world.  Whatever you want to name the variable that will hold this value for you to use later in the flow.  Far more important is the attribute name field.  The name field is the exact, case-sensitive name of the attribute you want to get from the conversation, so it should either be memberId or dateOfBirth.

Hi,

We have set a custom attribute using the database.set command embedded in the code snippet for our Web Messenger deployment (which we have embedded on a web page).

My question is, how exactly do we reference this data in the "Variable to Assign" field within a "Get Participant Data" action within the corresponding inbound Message flow in Architect? 

I've seen multiple references from other posters and Genesys team members about doing this but have not found the exact syntax anywhere on how we'd actually reference the data we want to get.

(database.set command from embedded web messenger code snippet.)

Genesys("command", "Database.set", {      messaging: {      customAttributes: {            memberId: "999999",            dateOfBirth: "01011985"  }  }}