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Upcoming UI changes to Genesys Cloud CX Workforce Management's Time-off Plan view

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  • 1.  Upcoming UI changes to Genesys Cloud CX Workforce Management's Time-off Plan view

    GENESYS
    Posted 11-14-2022 16:11
    No replies, thread closed.

    Hi Everyone,

    We will be altering a few UI controls on the Genesys Cloud CX Workforce Management Time-Off Plans UI starting December 7th 2022.  

    Here are some details about the upcoming changes -

    Before the changes ( Page as it appears today) –

    After the changes (Page as it appears on or after December 7 2022)

                                                                                                                                                                                                                                                               

    FAQ –

    • Am I impacted by this change if I don't use Genesys Cloud CX Workforce Management Time-Off Plans?

    No, only users of Workforce Management Time-Off Plans will be impacted.

     

    • Will I need to re-create time-off plans to accommodate this change?

    No. If there are any existing time-off plans, they need not be re-created to accommodate this change.

     

    • Why is this change being made?

    We constantly work towards keeping our UI frameworks up to industry standard. We are modernizing this page with updated UI frameworks.

     

    • Will this change impact other time-off views?

    No, no other time-off views will be impacted.

     

    • Will this change impact any backend time-off plan data?

    No, there will be no impact on any data for existing and new time-off plans. The only changes we are making will impact the UI controls, all functionality, data etc continue to remain and work the same.


    #Genesys Cloud CX
    #Workforce Engagement Management
    #WorkforceManagement

    ------------------------------
    Sanjana Seetharam
    Senior Product Manager
    Genesys - Employees
    ------------------------------


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