Hey Jeremy,
I'd suggest reaching out to CARE to get some help with troubleshooting this.
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Herrick Mai
Genesys - Employees
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Original Message:
Sent: 12-08-2023 09:59
From: Jeremy Walts
Subject: View Evaluation Versions
Following up -- any ideas?
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Jeremy Walts
EmblemHealth
Original Message:
Sent: 12-04-2023 11:00
From: Jeremy Walts
Subject: View Evaluation Versions
Hey Mark! This setting has been enabled on the form and published since it was created. Short answer -- yes :)
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Jeremy Walts
EmblemHealth
Original Message:
Sent: 12-01-2023 11:51
From: Mark Fagus
Subject: View Evaluation Versions
Hi Jeremy. Did you publish the form when you altered to allow for revisions?
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Mark Fagus
Genesys - Employees
Original Message:
Sent: 11-30-2023 16:05
From: Jeremy Walts
Subject: View Evaluation Versions
When an evaluator changes a score, we should be seeing the revisions per View a completed evaluation - Genesys Cloud Resource Center
The blue button to toggle through evaluation versions is not showing up in our system, even though we have all permissions required. Am I missing a permission or setting? Revisions are allowed in the form's settings. Hoping this is something simple, thanks!
#QualityManagement
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Jeremy Walts
EmblemHealth
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