I created a group and enabled voicemail. I replaced the default greeting with a custom one. When I call the voicemail it plays my custom greeting then plays a secondary default message stating "Please record you message after the tone. When you are finished recording you may hang up or press # for additional options"

Is there a way to get rid of that second part? I only want it to play my custom greeting. 

Try following this article:  Replace the built-in voicemail system greeting with blank audio - Genesys Cloud Resource Center (mypurecloud.com)

It means editing the Voicemail Flow, which is a chore in itself.  

I created a group and enabled voicemail. I replaced the default greeting with a custom one. When I call the voicemail it plays my custom greeting then plays a secondary default message stating "Please record you message after the tone. When you are finished recording you may hang up or press # for additional options"

Is there a way to get rid of that second part? I only want it to play my custom greeting. 

Thank you. This is helpful. I don't really want to change the default voicemail flow but maybe I can create a custom Voicemail flow? 

Try following this article:  Replace the built-in voicemail system greeting with blank audio - Genesys Cloud Resource Center (mypurecloud.com)

It means editing the Voicemail Flow, which is a chore in itself.  

I created a group and enabled voicemail. I replaced the default greeting with a custom one. When I call the voicemail it plays my custom greeting then plays a secondary default message stating "Please record you message after the tone. When you are finished recording you may hang up or press # for additional options"

Is there a way to get rid of that second part? I only want it to play my custom greeting. 

That is the crux of the matter.  There is only one voicemail flow for the entire ORG and not a lot of easy customization points.  I put some ideas up a year or so ago about voicemail flow.

Thank you. This is helpful. I don't really want to change the default voicemail flow but maybe I can create a custom Voicemail flow? 

Try following this article:  Replace the built-in voicemail system greeting with blank audio - Genesys Cloud Resource Center (mypurecloud.com)

It means editing the Voicemail Flow, which is a chore in itself.  

I created a group and enabled voicemail. I replaced the default greeting with a custom one. When I call the voicemail it plays my custom greeting then plays a secondary default message stating "Please record you message after the tone. When you are finished recording you may hang up or press # for additional options"

Is there a way to get rid of that second part? I only want it to play my custom greeting.