Genesys Cloud CX

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  • 1.  Web Messaging self service

    Posted 08-07-2022 21:08
    In web messaging we don't have option to start the interaction as soon as Genesys web messenger widget is opened? Is there any way to achieve this in web messenger?

    #DigitalChannels
    #DigitalChannels

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    Thanks
    Ganesh
    Infosys Limited
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  • 2.  RE: Web Messaging self service

    Posted 08-08-2022 03:47
    this feature is currently in Beta mode

    https://genesyscloud.ideas.aha.io/ideas/DIG-I-997


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    Muhammad Zubair Awan
    Spark NZ Trading
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