Original Message:
Sent: 4/17/2024 8:15:00 AM
From: Tracy Vickers
Subject: RE: WEMay is just around the corner....
Thanks, Anthony - I think it was a dud link!
I have updated it but here is the link:
WEM/EX Knowledge Hub Round Tables | Speech & text Analytics (genesys.com)
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Tracy
Genesys
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Original Message:
Sent: 04-17-2024 07:57
From: Anthony Cedrone
Subject: WEMay is just around the corner....
Hello Tracy,
Can you add the actual hyperlink here, I am unable to click onto the URL and get a blocked message.
Thank you,
Anthony
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Anthony Cedrone
Individual Only Contact Account
Original Message:
Sent: 04-17-2024 07:48
From: Tracy Vickers
Subject: WEMay is just around the corner....
WEMay is nearly here and to change it up this year our focus will mainly be on AI in WEM so.....WEMay this year will be known as (drum roll, please)
WEMAI (see what we did there 😁).
We will be updating you of what the Month will look like very soon - so keep an eye out!
But just to get in the mood, we are kicking off our WEMAI month and hosting a Performance & Gamification Round Table on the 1st May

Discover how gamification can revolutionize workforce management. From boosting agent motivation to enhancing performance metrics, our experts will cover it all!
Topics:
✅ Performance metrics
✅ Coaching and feedback
✅ Learning modules
✅ Gamification
✅ Leaderboards & scorecards
Don't miss out! Reserve your spot now and learn from the best in the industry. Whether you're an existing customer or new to Genesys Cloud WEM, this webinar is a must-attend event.
Come and join us, don't forget this is a Round Table and we like you to bring your questions for our Experts!
See you there!
#WorkforceManagement
#Forecasting
#Gamification
#SpeechandTextAnalytics
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Tracy
Genesys
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