Workforce Engagement Management

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  • 1.  WEMay is just around the corner....

    GENESYS
    Posted 04-17-2024 07:48
    Edited by Tracy Vickers 22 days ago

    WEMay is nearly here and to change it up this year our focus will mainly be on AI in WEM so.....WEMay this year will be known as (drum roll, please)

    WEMAI (see what we did there 😁).

    We will be updating you of what the Month will look like very soon - so keep an eye out!   

    But just to get in the mood, we are kicking off our WEMAI month and hosting a Performance & Gamification Round Table on the 1st May

    Discover how gamification can revolutionize workforce management. From boosting agent motivation to enhancing performance metrics, our experts will cover it all!

    Topics:
    βœ… Performance metrics
    βœ… Coaching and feedback
    βœ… Learning modules
    βœ… Gamification
    βœ… Leaderboards & scorecards

    Don't miss out! Reserve your spot now and learn from the best in the industry. Whether you're an existing customer or new to Genesys Cloud WEM, this webinar is a must-attend event.

    Come and join us, don't forget this is a Round Table and we like you to bring your questions for our Experts!

    See you there!


    #WorkforceManagement
    #Forecasting
    #Gamification
    #SpeechandTextAnalytics

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    Tracy
    Genesys
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  • 2.  RE: WEMay is just around the corner....

    Posted 04-17-2024 07:57

    Hello Tracy,

    Can you add the actual hyperlink here, I am unable to click onto the URL and get a blocked message.

    Thank you,

    Anthony



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    Anthony Cedrone
    Individual Only Contact Account
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  • 3.  RE: WEMay is just around the corner....

    GENESYS
    Posted 04-17-2024 08:15

    Thanks, Anthony - I think it was a dud link!

    I have updated it but here is the link:

    WEM/EX Knowledge Hub Round Tables | Speech & text Analytics (genesys.com)



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    Tracy
    Genesys
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  • 4.  RE: WEMay is just around the corner....

    Posted 04-17-2024 10:10
    Thank you very much!  





  • 5.  RE: WEMay is just around the corner....

    GENESYS
    Posted 28 days ago

    WEMAI is just around the corner (where has this year gone already!) don't forget to register for our Performance & Gamification Round Table on the 1st May!



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    Tracy
    Genesys
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  • 6.  RE: WEMay is just around the corner....

    Posted 22 days ago
    Hi,

    I am so looking forward to the event, I registered but didnt get the invite.  

    Can someone share the meeting link please?

    Thank you,

    Anthony





  • 7.  RE: WEMay is just around the corner....

    GENESYS
    Posted 22 days ago

    Hi Anthony,

    I will check you are on the registrant list and share the link with you.

    Looking forward to seeing you later 😊



    ------------------------------
    Tracy
    Genesys
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