In this hour-long conversation, we'll talk about Workforce Engagement Management and how to leverage Genesys WEM to enhance the performance of your contact center. #WorkforceEngagementManagement
You can expect to exchange ideas, best practices and ask questions of your peers. You’ll hear shared experiences from host Nikki Barnsley (Schedule Planner, Purplebricks). We'll also be joined by Genesys SMEs to help answer your burning questions.