Overview
This 1-hour webinar introduces you to Genesys Cloud CX Architect Data Tables and Data Actions Integration.
Content
In this webinar, you will learn about two essential Architect possibilities:
Data Tables
· Creating and managing Data Tables
· Data Table Lookup action
· Using data tables to manage/manipulate routing parameters in Architect flows
Data Actions Integrations
· Adding an Integration
· Creating a Custom Action
· Using and Testing Data Actions in Architect and Scripting
· Reporting on Data Actions
Date: 20. June 2024
Duration: 1 hour
Delivery Type: Presentation with instructor demonstrations
Target Audience:
Ideal for Contact Center Administrators
Prerequisites: A basic knowledge of Genesys Cloud CX is recommended.
Zoom registration links for 20. June 2024
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Session
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Date/Time. Two options for different Time Zones
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Registration link
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1
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04:00 PM in Sydney (Australia)
02:00 PM in Singapore
08:00 AM in Amsterdam, Berlin, Rome
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Session 1 link
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2
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11:00 AM in Eastern Time (US and Canada)
04:00 PM in the United Kingdom
05:00 PM in Amsterdam, Berlin, Rome
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Session 2 link
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Notes: When registering, you can easily switch the time zone to get your local start time.
After registering, you will receive a confirmation email containing information about joining the webinar.
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