Genesys Cloud WEM Customer demo Series | Quality Management and Employee Performance

When:  Jul 25, 2024 from 10:00 to 11:00 (COT)

WEM Customer demo
Genesys WEM Customer demo series Webinar series!
Led by the WEM sales specialists
Hello WEMers and community members!

The Genesys Cloud WEM Customer Demo Series Webinars are back.
What do you need to know?
  • Date: July 24, 2024
  • Time: 8AM PT / 10AM CST / 11AM EST
  • Registration: Here!
What it is?
Join us for our second session of the 2024 Genesys Cloud WEM Customer Demo Series, where we’ll focus on quality Assurance & Compliance and Employee performance within the Genesys Cloud CX Workforce Engagement Management suite. Our demo sessions are designed to be quick and informative, providing a general overview of our WEM solution and highlighting some of our most exciting capabilities.

What can you expect from this session?

  • Detail exploration of Quality Assurance and compliance functionalities.
  • Insights into Employee performance management with Gamification.
  • Learn how these functionalities work together to enhance productivity and engagement to ensure a higher Customer experience.
  • Insights into how Genesys Cloud WEM tools work together to unlock the potential of your most valuable resource – your people.

Our Speaker!

Jeff

Jeff Whitt
Solution Lead- Workforce Engagement Management | WEM SPECIALISTS @Genesys

Enterprise Solutions Subject Matter Expert - Results-oriented professional with more than 25 years of experience in Interaction Management, Workforce Optimization, and Back Office solutions in premise, hosted, and cloud environments.


#Gamification


#Learning/Coaching
#QualityManagement
#SpeechandTextAnalytics
#Interaction/ScreenRecording
More information

Location

Event Image

Contact

NATALIA ABAD
+573174341297
natalia.abad@genesys.com