What's Next Series: Genesys Cloud Workforce Engagement Management (WEM) May

When:  May 18, 2022 from 11:00 to 12:00 (ET)
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Genesys Cloud WEM What's Next: monthly sessions
Delivered by the Genesys WEM Product Management team lead by Cameron Smith
May 2022 
Hello, Community Members!
With an amazing feature velocity, Genesys Workforce Engagement Management (WEM) released over 100+ features in 2021. In 2022, we aim to continue delivering features at a high velocity, which will help our customers continue driving productivity and engagement across their operations.
Please join us in our new Live WEM What's Next Webinar, where you will be able to hear from the Genesys Cloud WEM Product Management team, about features we are currently working on, as well as features planned to release in the following month.
Topics:
  • Gamification and Performance Management
  • Quality Assurance and Compliance
  • Resource Management
The What's next Series sessions are intended to provide a general overview of features release. Whether you are an existing customer who is interested in getting the most out of your existing solution or a potential customer who is looking to better understand Genesys Cloud WEM capabilities, we encourage you to attend and hear firsthand from the team responsible for this industry-leading WEM solution!

#Learning/Coaching
#Gamification
#Performance Management
#QualityManagement
#Interaction/ScreenRecording
#Scheduling
#SpeechandTextAnalytics
#Workforce Engagement Management
#WorkforceManagement

Location

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