What's Next series: Genesys Cloud Workforce Engagement Management (WEM) July

When:  Jul 13, 2022 from 11:00 to 12:00 (ET)
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Genesys Cloud WEM What's Next: monthly sessions
Delivered by the Genesys WEM Product Management team lead by Cameron Smith
July 2022 
Hello, Community Members!
With an amazing feature velocity, Genesys Workforce Engagement Management (WEM) released over 100+ features in 2021. In 2022, we aim to continue delivering features at a high velocity, which will help our customers continue driving productivity and engagement across their operations.
Please join us in our new Live WEM What's Next Webinar, where you will be able to hear from the Genesys Cloud WEM Product Management team, about features we are currently working on, as well as features planned to release in the following month.
Topics:
  • Gamification and Performance Management
  • Quality Assurance and Compliance
  • Resource Management
The Roadmap Series sessions are intended to provide a general overview of upcoming features releases. Whether you are an existing customer who is interested in getting the most out of your existing solution or a potential customer who is looking to better understand Genesys Cloud WEM capabilities, we encourage you to attend and hear firsthand from the team responsible for this industry-leading WEM solution!

Our Speaker!

Cameron Smith
VP Product management | PM WEM @Genesys

Vice President of Workforce Engagement Management - Product Management with over 19 years of experience across operational and consultancy roles. Responsible for the delivery of solutions to the market including Strategy and Commercial Readiness, providing organizations globally with transformational thinking and delivery focused on Employee Engagement and Customer Experience.  




#CoachingandTraining
#Gamification
#PerformanceManagement
#QualityManagement
#InteractionRecording
#RewardsandRecognition
#Scheduling
#SpeechandTextAnalytics
#Tempo
#WorkforceEngagementManagement
#WorkforceManagement

Location

Online Instructions: