Get ready for a new experience to create Analytic Dashboards. We are enhancing the current analytics functionality with the powerful features that enable users to build performance dashboards quickly and easily.

Some of the key features included in this future release are:

• New step-by-step workflow to create dashboard widgets, guiding users with an intuitive workflow to build dashboards
• Ability to multi-select the metrics and filters, allowing for quick selection and filtering
• Categorization of metrics based on count, percentage, and time, enabling easy and intuitive experience to select the metrics
• Ability to select all statuses in one click, for the agent status widget
• New warning configuration experience

We have a quick demo in the latest Q&A Show segment and at this AMA you will have the chance to ask all of your questions about the Beta, Future Release, etc. 

Not sure what a Community AMA is? Check out our AMA Overview Page for more details.