We always talk about “customer experience” and how getting that right can transform your business for the better.Well, the same goes for the employee experience.In this webinar we put the spotlight on what matters most; your people, discussing how you can improve the employee experience and reap great rewards.And as it will be an interactive webinar, you will also have the opportunity to share tips and ask questions of the panellists and other attendees. We run an interactive chat room in parallel with the webinar.
What You Will Learn
Key Topics:
- What are other contact centres doing to improve employee experience?
- Mapping the employee experience
- How to positively influence the remote employee experience
- Quick tips to boost advisor happiness
- Which tools can positively influence employee experience?
- Top tips from the audience
#Workforce Engagement Management