Genesys Cloud CX: Architect Data Tables and Data Actions Integrations 2024

When:  Jun 20, 2024 from 11:00 to 12:00 (ET)
Associated with  Genesys Cloud - Main


This 1-hour webinar introduces you to Genesys Cloud CX Architect Data Tables and Data Actions Integration.


In this webinar, you will learn about two essential Architect possibilities:

Data Tables

·      Creating and managing Data Tables

·      Data Table Lookup action

·      Using data tables to manage/manipulate routing parameters in Architect flows

Data Actions Integrations

·      Adding an Integration

·      Creating a Custom Action

·      Using and Testing Data Actions in Architect and Scripting

·      Reporting on Data Actions

Date: 20. June 2024

Duration: 1 hour

Delivery Type: Presentation with instructor demonstrations

Target Audience:

Ideal for Contact Center Administrators

Prerequisites: A basic knowledge of Genesys Cloud CX is recommended.

Zoom registration links for 20. June 2024


Date/Time. Two options for different Time Zones

Registration link


04:00 PM in Sydney (Australia)

02:00 PM in Singapore

08:00 AM in Amsterdam, Berlin, Rome

Session 1 link


11:00 AM in Eastern Time (US and Canada)

04:00 PM in the United Kingdom

05:00 PM in Amsterdam, Berlin, Rome

Session 2 link

Notes: When registering, you can easily switch the time zone to get your local start time.

After registering, you will receive a confirmation email containing information about joining the webinar.



Online Instructions:
Login: To register for this event, click the link above.